Questions, answered.

You fill out a short form, and I reply within one business day to set up a free 20-minute call about your business and what you’d like to hand off. After the call I send you a plan with the tasks, tools and hours that fit you. Once you approve it, we set up access and I get to work.

Anything that can be done online and doesn’t need your specific expertise: inbox and calendar management, social media, paid ads, newsletters and blog posts, invoicing and payment follow-ups, CRM updates, research, documents and more. See the full list on the Services page.

No. I work with small business owners in any industry: service businesses, local shops, consultants, e-commerce, professional firms and more. If you have recurring tasks that someone else could handle, I can help.

Yes. I can set up and manage Facebook and Instagram ad campaigns, keep an eye on spend and results, and send you a simple weekly report. Your ad budget is paid directly to the ad platform, separately from my plan.

That’s what the first call is for. Most owners find 5 to 10 hours a week of tasks they didn’t even notice they were doing. Try the 10-minute delegation test before we talk.

Usually within a week of our call.

Plans are billed monthly based on the hours you need. Most clients start with 10–20 hours a month. You’ll get an exact quote after our call.

Just tell me. We’ll adjust your plan as your business changes.

With me. I’m your point of contact from our first call: I learn how your business runs, plan the work, and I’m accountable for the quality of everything that’s delivered.

Monday to Friday, 9 AM to 6 PM Eastern. That covers the full workday for clients on the East Coast and in the Central time zone, and most of it for the West Coast.

Yes. I’ve worked with US clients in English every day since 2021, by email, chat and video call.

However works for you: email, Slack, WhatsApp, or a shared board like Trello or Asana. You also get a short recap every Friday, and we can hop on a quick video check-in whenever you like.

Yes. Access is limited to what the work requires, everyone who touches your accounts is bound by confidentiality, and you never have to email a password: we use a password manager. When we stop working together, access is removed the same day.

Tell me right away and I’ll make it right. Clear, honest feedback is how we get your support exactly the way you like it.